Best Places to Work in Delaware in 2013
Take this job and love it: Delaware’s best workplaces and bosses, surveys, and advice for graduates.
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Cooper says that so many leaders “have no idea what is going on in their employees’ heads most of the time.” Clarity, essentially, is communication in the other direction. Managers can have an aversion to frank discussions, but when employees don’t know what to do or how well they are doing it, it leaves them floundering. “Conscientious employees are already their own most demanding critics,” says Cooper. “Without clarity, the sad but inevitable consequence is frustrating to employees and a formula for inferior results.”
May agrees. In a restaurant kitchen where consistent execution is everything, great managers are explicit and hands-on. “Get in there and show me specifics of preparation, portion size—whatever is important about the dish,” says May.
Baroudi says a company’s bottom line benefits by being specific. “If you provide people clarity about roles, goals and the purpose of the organization, then align them with their passions, you get Olympic performance.”
It’s Usually Not About the Money
Even mature employees who may have pressing reasons to place premiums on salary, healthcare, retirement benefits and perks often say that sometimes, other things matter more.
Laura Herkalo left a stimulating environment at W.L. Gore for a job with a better paycheck and a lot of travel, but “top dollar was not an even trade for quality of life,” she says. Herkalo soon left for another great company, SAP America, a multinational company that develops and supports software for business applications. (Herkalo works out of its Newtown Square, Pa., office.) There, she got her non-negotiables back, particularly the flexibility of telecommuting from Wilmington.
Judy Boris–Czyzewski, who works at Independence Wealth Services in Hockessin, agrees. “Once I earn enough for necessities and a bit more for things I value, it’s more about day-to-day satisfaction,” she says. For the business development manager, satisfaction comes from working with people who share her positive outlook, values and open communication style.
The preference for quality of life over compensation doesn’t surprise Baroudi. As long as people know they are being compensated fairly, he says, money becomes a non-issue. But note, fair doesn’t mean equal—it means equitable: commensurate with contribution to the organization and similar positions elsewhere.