The Rescue Builder
When a home project goes horribly, horribly wrong and the contractor disappears, Tom Phillips steps in to straighten things out.
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- Don’t embark on a renovation without doing due diligence. Start by checking a contractor’s client references, then call the Land Use hotline (395-5420) to see if he or she is in good standing, as well as bonded. (Bonding is not required in all municipalities.)
- Check with Land Use online to make sure a contractor has a permit for your job (www.nccdelu.org). It’s the only guarantee of periodic inspections by certified county inspectors. Never let a contractor talk you into pulling your own permit. It’s a red flag that he is either not licensed or working too many other jobs.
- Check for complaints with the Better Business Bureau (230-0108) before you sign a contract, and see if they’ve been resolved. Complaints are a natural part of doing business, so they are not necessarily negative. (Read more at www.delawaretoday.com.)