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Health in Brief

Bayhealth's pet assisted therapy program is a success. Plus, weight loss with a spiritual twist, family caregivers get a break, and more.



(page 6 of 8)

Kathy CannatelliHealthy Connections

Health coaches link uninsured to affordable resources.

Begun in 2007 Christiana Care’s Health Coach program seeks to link the uninsured to low-cost or no cost insurance programs ranging from the Community Health Access Program (CHAP) to Medicaid.

“When an uninsured patient accesses healthcare, whether it be through the ER, public health centers or private physicians, health coaches are assigned to both help the patient access low-cost insurance providers, as well as educate those patients on the importance of finding a medical home, i.e., a primary care physician,” says Kathy Cannatelli, Health Coaching program director for Christiana Care.

The current program of social work-trained health coaches operates out of Christiana Care’s department of Family and Community Medicine, Wilmington Hospital’s Health Care Center and the Wilmington Hospital Emergency Department.

“We’ve served more than 1,600 clients since the program’s inception in 2007,” says Cannatelli. With funding provided by CHAP and private firms such as AstraZeneca, Health Coaching resources are limited only by funding. Cannatelli says growth of the program has progressed “exponentially,” as it continues to seek more effective means of reaching the uninsured.

“We communicate with area healthcare centers to identify uninsured patients before they have to access the healthcare system through avenues such as the ER,” she says.

Health coaches determine the healthcare needs of referrals and then assist the client in “navigating” the healthcare system to locate an affordable “healthcare home.”

Cannatelli notes that efficiencies and innovation in Health Coaching have been driven by recent healthcare reform, and its biggest strides have been in the areas of pediatrics and adult medicine.
 

Page 7: Good Neighbors | Nanticoke Memorial Hospital keeps its finger on the pulse of its community in Western Sussex County.

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