Laurel’s Johnny Janosik: Accredited by the Better Business Bureau
One of the largest showrooms in the Northeast works with the BBB to ensure that customers have every opportunity to be treated fairly.
David Koehler, CEO of Johnny Janosik in Laurel
Photo by Ron Dubick
One look at Johnny Janosik’s showroom in Laurel and you’d be hard pressed to imagine that this well-known furniture retailer got its start in a renovated chicken house. But that’s exactly how it happened, says CEO David Koehler.
Company founder Johnny Janosik, now retired, started out in downtown Laurel as a TV repairman and eventually began selling televisions and furniture. Soon the furniture part of the business took off and in 1978 Janosik went looking for a larger location. The chicken house not only provided space but the elongated building with its low roof inspired Janosik’s slogan: the “Longest Store on the Shore with the Shortest Prices.”
The business underwent another expansion in 2006 with the opening of its 180,000 square-foot flagship store in Laurel. This Connie Post-designed showroom—perhaps the largest in the Northeast—wows customers with experience rooms and galleries for home theater, leather upholstery, outdoor furniture and upscale brands.
In addition to its flagship store, this family-owned establishment operates a clearance center in Laurel and a showroom and motion-upholstery gallery in Dover. Promotional to high-end lines are featured.
The store places a premium on customer satisfaction. “Johnny’s original phrase was ‘Be honest, be fair and give great service’ and we work every day to uphold that,” says Koehler.
Being an accredited business of the Better Business Bureau helps drive that message to the public and provides a way to resolve problems to everyone’s satisfaction.
“If a customer feels they have not been treated fairly, the BBB gets involved, we get contacted and are happy to work with them to get it squared away,” says Koehler.