Carman Auto Group Recognized for Marketplace Ethics by Better Business Bureau of Delaware



Published:

For Larry Giacchino, president of 2011 Torch Award-winning Carman Auto Group, rule No. 1 of dealing with customers is to operate with integrity. “It’s a conscious choice we make and the best way to describe our business philosophy,” he says.

The Torch Award for Marketplace Ethics is given annually by the BBB of Delaware to recognize companies that set a higher standard for others in the way they treat their customers and employees, explains BBB of Delaware president Christine Sauers.

“Carman Auto Group has worked hard over the years to develop and maintain a reputation as a company with integrity that is more concerned with doing the ‘right’ thing than with making a quick dollar. Their mission is to provide the best service in terms of quality care to their valued customers at all times, ensuring complete satisfaction and customer loyalty,” Sauers says.

In addition to Carman Auto Group, BBB of Delaware Torch Awards were given in 2011 to Lessard Builders and Mid-Atlantic Waterproofing.

Larry’s father, Carmen, founded Carman in 1973 as Carman Lincoln Mercury. The company has grown to encompass three locations and four franchises: Carman Fiat, Carman Chrysler Jeep Dodge, Carman Lincoln and Carman Ford. Together the four franchises sell more than 250 new and used vehicles a month. The Carman Auto Group also includes a body shop, two service departments and two parts departments. Many of Carman’s 135 employees have been with the company long-term. “That’s one of the reasons our sales staff is so knowledgeable,” Giacchino says.

Nearly 40 years after its founding, Carman is still family-owned and operated by Carmen, director of Carman Auto Group, and his sons, Larry and Joe. Joe is the company’s vice president. “No matter when you come, you’ll always find at least one of us here, sometimes all three,” Larry Giacchino says. “I think that makes a difference. Larry’s son, Dan, joined the company five years ago, bringing to three the number of generations involved in the company.

Over the years, Carman has received many manufacturers’ awards for customer service and satisfaction. The company ranks in the top 10 percentile for customer sales and service satisfaction in each of its manufacturer’s groups. In 2010, Larry was honored as one of just 45 automobile dealers from 17,000 nationwide to be nominated for the TIME Magazine Dealer of the Year award. Nominees for the award are among the nation’s most successful auto dealers, but they must also be committed to community service. In addition to loaning a car each year for use by the Red Cross of the Delmarva Peninsula, Carman Auto provides cars for Delaware’s high school driver’s education programs. The company supports five Little League teams each summer, as well.

Despite the myriad awards the company has received, Giacchino says the Torch Award holds special meaning precisely because it acknowledges business integrity and comes from the Better Business Bureau, an organization that consumers recognize as being committed to marketplace ethics.

“We value our association with the BBB because we want people to know that we have high standards for our business and for customer satisfaction. BBB Accreditation is one way of getting the word out,” Giacchino says.

 

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April 2018

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Cost: Free!

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820 N. French St.
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View map »


Sponsor: Delaware Division of the Arts
Telephone: 302-577-8278
Contact Name: Roxanne Stanulis
Website »

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Cost: FREE

Where:
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Telephone: 302-656-6466
Website »

More information

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Telephone: 302-656-6466
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More information

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Cost: FREE

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Telephone: 302-656-6466
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More information

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Cost: FREE

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The Delaware Contemporary
200 South Madison Street
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Telephone: 302-656-6466
Website »

More information

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Cost: FREE

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Telephone: 302-656-6466
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More information

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Cost: FREE

Where:
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Telephone: 302-656-6466
Website »

More information

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Sponsor: Winterthur Museum, Garden & Library
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Contact Name: Information and Tours
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Telephone: 302-656-6466
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Cost: $15 adults; $10 UD faculty/staff/alumni & seniors; $5 students

Where:
Gore Recital Hall
110 Orchard Rd
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View map »


Sponsor: University of Delaware Department of Music
Telephone: 130-283-12578
Contact Name: Megan Everhart
Website »

More information

Show More...
Show Less...

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Cost: free

Where:
East Coast Garden Center
30366 Cordrey Rd.
Millsboro, DE  19966
View map »


Sponsor: Cordrey Companies
Telephone: (302)945-3489
Contact Name: Christine Justice
Website »

More information

Living in Mythology, an exhibition of paintings and works on paper by Jean Diver, will be on view in the Mezzanine Gallery from April 6-27, 2018. A free opening reception to meet the artist will be...

Cost: Free!

Where:
Mezzanine Gallery
Carvel State Office Building, 2nd Floor
820 N. French St.
Wilmington, DE  19801
View map »


Sponsor: Delaware Division of the Arts
Telephone: 302-577-8278
Contact Name: Roxanne Stanulis
Website »

More information

Rosemary Castiglioni – Still lifes and interiors painted with a subtle palette; Jim Gears – Vibrant, impressionistic landscapes in oil applied with a palette knife; Richard Hoff – Detailed...

Cost: free

Where:
The Station Gallery
3922 Kennett Pike
Greenville, DE  19807
View map »


Telephone: 302-654-8638
Website »

More information

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Cost: $10

Where:
Winterthur Museum, Garden & Library
5105 Kennett Pike
Wilmington, DE  19807
View map »


Sponsor: Winterthur Museum, Garden & Library
Telephone: 800-448-3883
Contact Name: Information and Tours
Website »

More information

GUARDIANS OF THE IMAGE MAKER Group Exhibition & Programs Commemorating The 1968 Riots April 6 - June 29, 2018 Opening reception: Friday, April 6, 2018                      5 - 9 PM...

Cost: FREE

Where:
The Delaware Contemporary
200 South Madison Street
Wilmington, DE  19801
View map »


Telephone: 302-656-6466
Website »

More information

A needle's eye in a pond, a Greek temple in the garden, an Ottoman tent sitting on a hill—these are just a few of the inspirations for our upcoming, first-ever outdoor exhibition Follies:...

Cost: Included with general admission ($5-20)

Where:
Winterthur Museum, Garden & Library
5105 Kennett Pike
Wilmington, DE  19807
View map »


Sponsor: Winterthur Museum, Garden & Library
Telephone: 800.448.3883
Contact Name: Information and Tours
Website »

More information

This community-curated exhibition brings together three painters—Alan Soffer, Brian Dickerson, and Moe Brooker—who are attuned to harmonies and contrasts in abstract forms. Each artist...

Cost: Free with Museum admission

Where:
Delaware Art Museum
2301 Kentmere Parkway
Wilmington, DE  19806
View map »


Website »

More information

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Cost: FREE

Where:
The Delaware Contemporary
200 South Madison Street
Wilmington, DE  19801
View map »


Telephone: 302-656-6466
Website »

More information

TRANSIT by Maryanne Pollock January 27 - April 26, 2018Opening Reception: Friday, February 2, 2018 | 5 - 9 PM during Art Loop On Art:  Wednesday, February 21, 2018 | 5:25 - 6 PM Maryanne...

Cost: FREE

Where:
The Delaware Contemporary
200 South Madison Street
Wilmington, DE  19801
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Telephone: 302-656-6466
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THE UNIVERSITY OF DELAWARE LYNN HERRICK SHARP AWARD EXHIBITION A Group Exhibition March 31 - April 26, 2018 OPENING RECEPTION: Friday, April 6, 2018, 5 - 9 PM during Art Loop The Delaware...

Cost: FREE

Where:
The Delaware Contemporary
200 South Madison Street
Wilmington, DE  19801
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Telephone: 302-656-6466
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THE UNIVERSITY OF DELAWARE ALUMNI INVITATIONAL A Group Exhibition March 31 - April 26, 2018 OPENING RECEPTION: Friday, April 6, 2018, 5 - 9 PM during Art Loop, Artist talk at 7:30 PM The...

Cost: FREE

Where:
The Delaware Contemporary
200 South Madison Street
Wilmington, DE  19801
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Telephone: 302-656-6466
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THE UNIVERSITY OF DELAWARE LYNN HERRICK SHARP AWARD EXHIBITION A Group Exhibition March 31 - April 26, 2018 OPENING RECEPTION: Friday, April 6, 2018, 5 - 9 PM during Art Loop The Delaware...

Cost: FREE

Where:
The Delaware Contemporary
200 South Madison Street
Wilmington, DE  19801
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Telephone: 302-656-6466
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Thursday, April 26, 8:00 p.m. Gore Recital Hall David Rose was born in Regina, Saskatchewan and there began his early musical education and violin study. At the suggestion of his first teacher,...

Cost: $15 adults; $10 UD faculty/staff/alumni & seniors; $5 students

Where:
Gore Recital Hall
110 Orchard Rd
Newark, DE  19716
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Sponsor: University of Delaware Department of Music
Telephone: 130-283-12578
Contact Name: Megan Everhart
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East Coast Garden Center presents: The Spring Festival!  We love celebrating the Spring season, and we invite you to join us! The weather warms, plants break dormancy, and Sussex County becomes...

Cost: free

Where:
East Coast Garden Center
30366 Cordrey Rd.
Millsboro, DE  19966
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Sponsor: Cordrey Companies
Telephone: (302)945-3489
Contact Name: Christine Justice
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Living in Mythology, an exhibition of paintings and works on paper by Jean Diver, will be on view in the Mezzanine Gallery from April 6-27, 2018. A free opening reception to meet the artist will be...

Cost: Free!

Where:
Mezzanine Gallery
Carvel State Office Building, 2nd Floor
820 N. French St.
Wilmington, DE  19801
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Sponsor: Delaware Division of the Arts
Telephone: 302-577-8278
Contact Name: Roxanne Stanulis
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Rosemary Castiglioni – Still lifes and interiors painted with a subtle palette; Jim Gears – Vibrant, impressionistic landscapes in oil applied with a palette knife; Richard Hoff – Detailed...

Cost: free

Where:
The Station Gallery
3922 Kennett Pike
Greenville, DE  19807
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Telephone: 302-654-8638
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GUARDIANS OF THE IMAGE MAKER Group Exhibition & Programs Commemorating The 1968 Riots April 6 - June 29, 2018 Opening reception: Friday, April 6, 2018                      5 - 9 PM...

Cost: FREE

Where:
The Delaware Contemporary
200 South Madison Street
Wilmington, DE  19801
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Telephone: 302-656-6466
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THE FIGURE: THE INDICATIVE AND THE ALLUSIVE Group Exhibition  April 1 - August 26, 2018 Opening Reception: Friday, April 6, 2018 | 5 - 9 PM during Art Loop with Panel Discussion: 6 - 7 PM...

Cost: FREE

Where:
The Delaware Contemporary
200 South Madison Street
Wilmington, DE  19801
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Telephone: 302-656-6466
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A needle's eye in a pond, a Greek temple in the garden, an Ottoman tent sitting on a hill—these are just a few of the inspirations for our upcoming, first-ever outdoor exhibition Follies:...

Cost: Included with general admission ($5-20)

Where:
Winterthur Museum, Garden & Library
5105 Kennett Pike
Wilmington, DE  19807
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Sponsor: Winterthur Museum, Garden & Library
Telephone: 800.448.3883
Contact Name: Information and Tours
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This community-curated exhibition brings together three painters—Alan Soffer, Brian Dickerson, and Moe Brooker—who are attuned to harmonies and contrasts in abstract forms. Each artist...

Cost: Free with Museum admission

Where:
Delaware Art Museum
2301 Kentmere Parkway
Wilmington, DE  19806
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Glory of Stories introduces young visitors to art and the Museum through a story reading followed by an interactive tour of relevant works of art and a studio art project. This program encourages...

Cost: Free to Members, $5 per child and one adult free for Non-Members

Where:
Delaware Art Museum
2301 Kentmere Parkway
Wilmington, DE  19806
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Calling all Doodles!  Pack up your owners and head for Dewey Delaware for the Annual DoodlesinDewey ~ a fun filled time on the beach at a low-key "funraiser" for Food&Friends, a DC based...

Cost: $10-25 suggested

Where:
Dewey Beach
Saulsbury St
Dewey Beach, DE  19971
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Sponsor: Food&Friends
Telephone: 301.467.5523
Contact Name: Amy Scott
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Meeting every Friday, Bayhealth Kent General Hospital, 640 s. State Street, Dover, 7:30 pm., Private Dining Room #3 in the basement. For those who have, or think they may have a gambling problem....

Cost: 0.00

Where:
Bayhealth Kent General Hospital
640 S. State Street
Private Dining Room #3
Dover, DE  19901
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Telephone: 800-855-2CALLGA
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Our thoughts and our stage turn to music, mayhem and marriage with the multi-Tony nominated "The Wedding Singer". Shows are at 8pm on April 27 and 28, and May 4 and 5.  There are 2pm...

Cost: $12-$20

Where:
Wilmington Drama League
10 West Lea Blvd.
Wilmington, DE  19802
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Sponsor: Wilmington Drama League
Telephone: 302-764-1172
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Night Ranger, the band that invented the power ballad of the 1980s, brings its classic sound to the SugarHouse Casino Event Center on Friday, April 27, at 9 p.m. Tickets for the band’s 35th...

Cost: $29-49

Where:
SugarHouse Casino
1001 N. Delaware Ave
Philadelphia, PA  19125
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East Coast Garden Center presents: The Spring Festival!  We love celebrating the Spring season, and we invite you to join us! The weather warms, plants break dormancy, and Sussex County becomes...

Cost: free

Where:
East Coast Garden Center
30366 Cordrey Rd.
Millsboro, DE  19966
View map »


Sponsor: Cordrey Companies
Telephone: (302)945-3489
Contact Name: Christine Justice
Website »

More information

Rosemary Castiglioni – Still lifes and interiors painted with a subtle palette; Jim Gears – Vibrant, impressionistic landscapes in oil applied with a palette knife; Richard Hoff – Detailed...

Cost: free

Where:
The Station Gallery
3922 Kennett Pike
Greenville, DE  19807
View map »


Telephone: 302-654-8638
Website »

More information

Girl Scout Junior Not just a pretty face! With the Winterthur Garden as a laboratory, earn the Flowers badge while discovering how flowers function and recording your experience in a garden...

Cost: $12

Where:
Winterthur Museum, Garden & Library
5105 Kennett Pike
Wilmington , DE  19807
View map »


Sponsor: Winterthur Museum, Garden & Library
Telephone: 800.448.3883
Contact Name: Information & Tours
Website »

More information

THE FIGURE: THE INDICATIVE AND THE ALLUSIVE Group Exhibition  April 1 - August 26, 2018 Opening Reception: Friday, April 6, 2018 | 5 - 9 PM during Art Loop with Panel Discussion: 6 - 7 PM...

Cost: FREE

Where:
The Delaware Contemporary
200 South Madison Street
Wilmington, DE  19801
View map »


Telephone: 302-656-6466
Website »

More information

Water is Life Kenya is hosting its annual Water Walk fundraiser Saturday, April 28th at the Newark Reservoir. Funds raised will help complete Water is Life Kenya's clean water project in Kuku, a...

Cost: 10.00-25.00

Where:
Newark Reservoir
Old Paper Mill Road
Newark, DE  19711
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Sponsor: Water is Life Kenya
Telephone: (302) 894-7335
Contact Name: Colleen Leithren
Website »

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GUARDIANS OF THE IMAGE MAKER Group Exhibition & Programs Commemorating The 1968 Riots April 6 - June 29, 2018 Opening reception: Friday, April 6, 2018                      5 - 9 PM...

Cost: FREE

Where:
The Delaware Contemporary
200 South Madison Street
Wilmington, DE  19801
View map »


Telephone: 302-656-6466
Website »

More information

A needle's eye in a pond, a Greek temple in the garden, an Ottoman tent sitting on a hill—these are just a few of the inspirations for our upcoming, first-ever outdoor exhibition Follies:...

Cost: Included with general admission ($5-20)

Where:
Winterthur Museum, Garden & Library
5105 Kennett Pike
Wilmington, DE  19807
View map »


Sponsor: Winterthur Museum, Garden & Library
Telephone: 800.448.3883
Contact Name: Information and Tours
Website »

More information

Maker Fest Enjoy a family-friendly festival of invention, creativity, and resourcefulness, and a celebration of the Maker movement. This event features demonstrations from area makers showcasing...

Cost: Admission is $10 for Adults, $5 for Hagley Members and Youth 6-18; under 6 free

Where:
Hagley Museum
201 Hagley Creek Road
Wilmington, DE  19807
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Sponsor: Hagley Museum & Library
Telephone: (302) 65802400 x 238
Contact Name: Jessica Eisenbrey
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This community-curated exhibition brings together three painters—Alan Soffer, Brian Dickerson, and Moe Brooker—who are attuned to harmonies and contrasts in abstract forms. Each artist...

Cost: Free with Museum admission

Where:
Delaware Art Museum
2301 Kentmere Parkway
Wilmington, DE  19806
View map »


Website »

More information

Girl Scout Daisy Take a step on your Flower Garden journey during this fun-filled exploration of the Winterthur garden. $10 per girl.

Cost: $10

Where:
Winterthur Museum, Garden & Library
5105 Kennett Pike
Wilmington, DE  19807
View map »


Sponsor: Winterthur Museum, Garden & Library
Telephone: 180-044-83883
Contact Name: Information & Tours
Website »

More information

Discover the thrill of printmaking inspired by nature. Using spring plants and simple materials, students will explore the possibilities of organic and geometric compositions with layered shapes...

Cost: $80 Members, $100 Non-Members

Where:
Delaware Art Museum
2301 Kentmere Parkway
Wilmington, DE  19806
View map »


Website »

More information

Calling all Doodles!  Pack up your owners and head for Dewey Delaware for the Annual DoodlesinDewey ~ a fun filled time on the beach at a low-key "funraiser" for Food&Friends, a DC based...

Cost: $10-25 suggested

Where:
Dewey Beach
Saulsbury St
Dewey Beach, DE  19971
View map »


Sponsor: Food&Friends
Telephone: 301.467.5523
Contact Name: Amy Scott
Website »

More information

Saturday, April 28, 2018 6:00 pm – 10:00 pm Wilmington Country Club 4825 Kennett Pike Wilmington, DE   Guests will enjoy a four course seated dinner prepared by award-winning chefs...

Cost: Call for sponsor opportunities.

Where:
Wilmington Country Club
4825 Kennett Pike
Wilmington , DE  19807
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Sponsor: Meals On Wheels Delaware
Telephone: 302-656-6451
Contact Name: Jennifer Halliday

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38th Annual Rare Plant Auction® at Longwood Gardens A benefit that enriches urban neighborhoods through the power of plants. Join us at the 38th Annual Rare Plant Auction® on Saturday, April...

Cost: $125-$600

Where:
Longwood Garden
1001 Longwood Road
Kennett Square, PA  19348
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Sponsor: Delaware Center for Horticulture
Telephone: (302) 658-6262
Contact Name: Lenny Wilson
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Clark Wilson from East Liverpool, Ohio, is a favorite and master with silent films.  He is the house organist at the Ohio Theater and has recently been appointed to the Music Department staff of...

Cost: $20 Adults, $10 Students, Groups Call 302-995-2603

Where:
John Dickinson High School
1801 Milltown Road
Wilmington, DE  19808
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Sponsor: Dickinson Theatre Organ Society
Telephone: 302-995-2603
Contact Name: Bob Dilworth
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Saturday, April 28, 8:00 p.m. Loudis Recital Hall Cap off the day-long Steel Band Festival (in Puglisi Orchestra Hall beginning at noon) with the featured festival concert.   There is no...

Cost: Free

Where:
Loudis Recital Hall
110 Orchard Rd
Newark, DE  19716
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Sponsor: University of Delaware Department of Music
Telephone: 130-283-12578
Contact Name: Megan Everhart
Website »

More information

Our thoughts and our stage turn to music, mayhem and marriage with the multi-Tony nominated "The Wedding Singer". Shows are at 8pm on April 27 and 28, and May 4 and 5.  There are 2pm...

Cost: $12-$20

Where:
Wilmington Drama League
10 West Lea Blvd.
Wilmington, DE  19802
View map »


Sponsor: Wilmington Drama League
Telephone: 302-764-1172
Website »

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