Carman Auto Group Recognized for Marketplace Ethics by Better Business Bureau of Delaware




For Larry Giacchino, president of 2011 Torch Award-winning Carman Auto Group, rule No. 1 of dealing with customers is to operate with integrity. “It’s a conscious choice we make and the best way to describe our business philosophy,” he says.

The Torch Award for Marketplace Ethics is given annually by the BBB of Delaware to recognize companies that set a higher standard for others in the way they treat their customers and employees, explains BBB of Delaware president Christine Sauers.

“Carman Auto Group has worked hard over the years to develop and maintain a reputation as a company with integrity that is more concerned with doing the ‘right’ thing than with making a quick dollar. Their mission is to provide the best service in terms of quality care to their valued customers at all times, ensuring complete satisfaction and customer loyalty,” Sauers says.

In addition to Carman Auto Group, BBB of Delaware Torch Awards were given in 2011 to Lessard Builders and Mid-Atlantic Waterproofing.

Larry’s father, Carmen, founded Carman in 1973 as Carman Lincoln Mercury. The company has grown to encompass three locations and four franchises: Carman Fiat, Carman Chrysler Jeep Dodge, Carman Lincoln and Carman Ford. Together the four franchises sell more than 250 new and used vehicles a month. The Carman Auto Group also includes a body shop, two service departments and two parts departments. Many of Carman’s 135 employees have been with the company long-term. “That’s one of the reasons our sales staff is so knowledgeable,” Giacchino says.

Nearly 40 years after its founding, Carman is still family-owned and operated by Carmen, director of Carman Auto Group, and his sons, Larry and Joe. Joe is the company’s vice president. “No matter when you come, you’ll always find at least one of us here, sometimes all three,” Larry Giacchino says. “I think that makes a difference. Larry’s son, Dan, joined the company five years ago, bringing to three the number of generations involved in the company.

Over the years, Carman has received many manufacturers’ awards for customer service and satisfaction. The company ranks in the top 10 percentile for customer sales and service satisfaction in each of its manufacturer’s groups. In 2010, Larry was honored as one of just 45 automobile dealers from 17,000 nationwide to be nominated for the TIME Magazine Dealer of the Year award. Nominees for the award are among the nation’s most successful auto dealers, but they must also be committed to community service. In addition to loaning a car each year for use by the Red Cross of the Delmarva Peninsula, Carman Auto provides cars for Delaware’s high school driver’s education programs. The company supports five Little League teams each summer, as well.

Despite the myriad awards the company has received, Giacchino says the Torch Award holds special meaning precisely because it acknowledges business integrity and comes from the Better Business Bureau, an organization that consumers recognize as being committed to marketplace ethics.

“We value our association with the BBB because we want people to know that we have high standards for our business and for customer satisfaction. BBB Accreditation is one way of getting the word out,” Giacchino says.

 

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January 2015

Delaware native, Carson Zullinger, has been exhibiting his figural and landscape fine-art photographs for forty years. Zullinger often subordinates his dynamic and thoroughly modern compositions to...

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Cost: Free

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Website »

More information

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Cost: 5.00

Where:
Biggs Museum of American Arts
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Cost: $25.95 for adults; $18.95 for children ages 2-12

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Website »

More information

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Cost: Free

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Cost: $75/ticket

Where:
Delaware Center for Contemporary Arts (DCCA)
200 S. Madison St.
The Riverfront
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View map »


Sponsor: Next Gen North
Telephone: 609-665-6001
Contact Name: Danielle Dick
Website »

More information

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Cost: $12-$20

Where:
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10 W. Lea Blvd.
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View map »


Sponsor: Wilmington Drama League
Telephone: 764-1172
Website »

More information

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Where:
Delaware Children’s Theatre
1014 Delaware Ave
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View map »

More information

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Where:
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More information

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Where:
Delaware Art Museum
2301 Kentmere Pkwy.
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View map »


Telephone: 571-9590
Website »

More information

Show More...
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Lynn discovered photography through working in wild bird rehabilitation. Her images  explore Delaware’s wonderful variety of life and landscapes. She is a regular contributor to Delaware State...

Cost: Free

Where:
Blue Ball Barn
1914 West Park Drive
Wilmington, DE  19803
View map »


Telephone: 302-577-7020
Website »

More information

Delaware native, Carson Zullinger, has been exhibiting his figural and landscape fine-art photographs for forty years. Zullinger often subordinates his dynamic and thoroughly modern compositions to...

Cost: 5.00

Where:
Biggs Museum of American Arts
406 Federal Street
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View map »

More information

Prehistoric marine reptiles that ruled the primeval seas more than 100 million years ago are taking over Adventure Aquarium on the Camden Waterfront for a limited-time exhibit starting January 16....

Cost: $25.95 for adults; $18.95 for children ages 2-12

Where:
Adventure Aquarium
1 Riverside Drive
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View map »


Sponsor: Adventure Aquarium
Telephone: 856-365-3300
Website »

More information

Somerville Manning Gallery presents a solo exhibition of works by Jamie Wyeth concurrent with the artist’s major retrospective on view at the Brandywine River Museum in Chadds Ford, PA.  The...

Cost: Free

Where:
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Greenville, DE  19807
View map »


Sponsor: Somerville Manning Gallery
Telephone: (302) 652-0271
Contact Name: Marisa Nolan
Website »

More information

This summer, Camden’s largest residents, Adventure Aquarium’s hippopotamuses Button and Genny, invite you to join them in their exciting new home, Hippo Haven. As the only aquarium in the...

Cost: $18.95 - 25.95

Where:
Adventure Aquarium
1 Riverside Drive
Camden, NJ  08103
View map »


Contact Name: Amanda Perez
Website »

More information

Visitors may take a two-hour guided tour of Hagley’s 235-acre site. Stops include Eleutherian Mills, the first du Pont family home built in America; the First Office of the DuPont Company; a...

Cost: Free

Where:
Hagley Museum
201 Hagley Creek Road
Wilmington, DE  19807
View map »


Sponsor: Hagley Museum and Library
Telephone: 302-658-2400
Contact Name: Meg Marcozzi
Website »

More information

Ditch the winter whites for a world of dazzling color at Longwood Gardens, where you can stroll through thousands of orchids in bloom.

Where:
Longwood Gardens
1001 Longwood Road
Kennett Square, PA  19348
View map »

More information

Delaware native, Carson Zullinger, has been exhibiting his figural and landscape fine-art photographs for forty years. Zullinger often subordinates his dynamic and thoroughly modern compositions to...

Cost: Free

Where:
406 Federal Street
Dover, DE  19901

More information

Tobacco Cessation Location: Bayhealth Kent General, Private Dining Room 1–2, 640 S. State St., Dover Time: 5 p.m.–6:30 p.m. More info: Must be at least 18 years old to register...

Where:
Bayhealth Kent General
Private Dining Room 1–2
640 S. State St.
Dover, DE
View map »

More information

In response to audience demand, the Rehoboth Beach Film Society is presenting an encore screening of the Audience Award winner for Best Documentary at the 2014 Rehoboth Beach Independent Film...

Cost: $9

Where:
Lewes Presbyterian Church
133 Kings Highway
Lewes, DE  19958
View map »


Telephone: 302-645-9095
Website »

More information

Chips for Charity is a Monte Carlo-style cocktail event that boasts table games and dealers, an open bar, catering, a photo booth, a silent auction, 50/50, raffle prizes, a DJ and much more! Unlike...

Cost: $75/ticket

Where:
Delaware Center for Contemporary Arts (DCCA)
200 S. Madison St.
The Riverfront
Wilmington, DE  19801
View map »


Sponsor: Next Gen North
Telephone: 609-665-6001
Contact Name: Danielle Dick
Website »

More information

In response to audience demand, the Rehoboth Beach Film Society is presenting an encore screening of the Audience Award winner for Best Documentary at the 2014 Rehoboth Beach Independent Film...

Cost: $9

Where:
Lewes Presbyterian Church
133 Kings Highway
Lewes, DE  19958
View map »


Telephone: 302-645-9095
Website »

More information

“Smokey Joe’s Cafe” is a high-energy song and dance celebration honoring the works of two rock 'n' roll pioneers, Jerry Leiber and Mike Stoller. The show includes 40 of their hits, including...

Cost: $12-$20

Where:
Wilmington Drama League
10 W. Lea Blvd.
Wilmington, DE  19802
View map »


Sponsor: Wilmington Drama League
Telephone: 764-1172
Website »

More information

These ain’t your granddad’s matchboxes—check out 60 rare examples of decadent 19th-century cases.

Where:
Delaware Art Museum
2301 Kentmere Pkwy.
Wilmington, DE
View map »


Telephone: 571-9590
Website »

More information

Epifania is pretty boss when it comes to making money. Finding love, though? Not so much. But when the richest woman on earth finds a guy who holds her fancy, will she meet his challenge to live...

Where:
Resident Ensemble Players/Thompson Theatre
110 Orchard Road
Newark, DE
View map »


Website »

More information

Make no beans about it—you won’t want to miss Jack face off against the mighty Giant. 

Where:
Delaware Children’s Theatre
1014 Delaware Ave
Wilmington, DE
View map »

More information

Show More...
Show Less...

Lynn discovered photography through working in wild bird rehabilitation. Her images  explore Delaware’s wonderful variety of life and landscapes. She is a regular contributor to Delaware State...

Cost: Free

Where:
Blue Ball Barn
1914 West Park Drive
Wilmington, DE  19803
View map »


Telephone: 302-577-7020
Website »

More information

Delaware native, Carson Zullinger, has been exhibiting his figural and landscape fine-art photographs for forty years. Zullinger often subordinates his dynamic and thoroughly modern compositions to...

Cost: 5.00

Where:
Biggs Museum of American Arts
406 Federal Street
Dover, DE  19901
View map »

More information

Prehistoric marine reptiles that ruled the primeval seas more than 100 million years ago are taking over Adventure Aquarium on the Camden Waterfront for a limited-time exhibit starting January 16....

Cost: $25.95 for adults; $18.95 for children ages 2-12

Where:
Adventure Aquarium
1 Riverside Drive
Camden, NJ  08103
View map »


Sponsor: Adventure Aquarium
Telephone: 856-365-3300
Website »

More information

This summer, Camden’s largest residents, Adventure Aquarium’s hippopotamuses Button and Genny, invite you to join them in their exciting new home, Hippo Haven. As the only aquarium in the...

Cost: $18.95 - 25.95

Where:
Adventure Aquarium
1 Riverside Drive
Camden, NJ  08103
View map »


Contact Name: Amanda Perez
Website »

More information

Somerville Manning Gallery presents a solo exhibition of works by Jamie Wyeth concurrent with the artist’s major retrospective on view at the Brandywine River Museum in Chadds Ford, PA.  The...

Cost: Free

Where:
Somerville Manning Gallery
101 Stone Block Row
Brecks Mill, 2nd Floor
Greenville, DE  19807
View map »


Sponsor: Somerville Manning Gallery
Telephone: (302) 652-0271
Contact Name: Marisa Nolan
Website »

More information

Visitors may take a two-hour guided tour of Hagley’s 235-acre site. Stops include Eleutherian Mills, the first du Pont family home built in America; the First Office of the DuPont Company; a...

Cost: Free

Where:
Hagley Museum
201 Hagley Creek Road
Wilmington, DE  19807
View map »


Sponsor: Hagley Museum and Library
Telephone: 302-658-2400
Contact Name: Meg Marcozzi
Website »

More information

Ditch the winter whites for a world of dazzling color at Longwood Gardens, where you can stroll through thousands of orchids in bloom.

Where:
Longwood Gardens
1001 Longwood Road
Kennett Square, PA  19348
View map »

More information

Delaware native, Carson Zullinger, has been exhibiting his figural and landscape fine-art photographs for forty years. Zullinger often subordinates his dynamic and thoroughly modern compositions to...

Cost: Free

Where:
406 Federal Street
Dover, DE  19901

More information

Tobacco Cessation Location: Bayhealth Kent General, Private Dining Room 1–2, 640 S. State St., Dover Time: 5 p.m.–6:30 p.m. More info: Must be at least 18 years old to register...

Where:
Bayhealth Kent General
Private Dining Room 1–2
640 S. State St.
Dover, DE
View map »

More information

The Lighthouse Church will be starting a Training Center for Deliverances beginning Friday September 12, 2014.  The school will be focused on all aspects of ministering deliverance and healing...

Cost: Free

Where:
The Lighthouse Church Inc.
6 South Railroad Avenue
Wyoming, DE  19934
View map »


Sponsor: The Lighthouse Church Inc.
Telephone: (302) 632-4679
Contact Name: Bro. Christopher Gore
Website »

More information

Chips for Charity is a Monte Carlo-style cocktail event that boasts table games and dealers, an open bar, catering, a photo booth, a silent auction, 50/50, raffle prizes, a DJ and much more! Unlike...

Cost: $75/ticket

Where:
Delaware Center for Contemporary Arts (DCCA)
200 S. Madison St.
The Riverfront
Wilmington, DE  19801
View map »


Sponsor: Next Gen North
Telephone: 609-665-6001
Contact Name: Danielle Dick
Website »

More information

“Smokey Joe’s Cafe” is a high-energy song and dance celebration honoring the works of two rock 'n' roll pioneers, Jerry Leiber and Mike Stoller. The show includes 40 of their hits, including...

Cost: $12-$20

Where:
Wilmington Drama League
10 W. Lea Blvd.
Wilmington, DE  19802
View map »


Sponsor: Wilmington Drama League
Telephone: 764-1172
Website »

More information

Epifania is pretty boss when it comes to making money. Finding love, though? Not so much. But when the richest woman on earth finds a guy who holds her fancy, will she meet his challenge to live...

Where:
Resident Ensemble Players/Thompson Theatre
110 Orchard Road
Newark, DE
View map »


Website »

More information

These ain’t your granddad’s matchboxes—check out 60 rare examples of decadent 19th-century cases.

Where:
Delaware Art Museum
2301 Kentmere Pkwy.
Wilmington, DE
View map »


Telephone: 571-9590
Website »

More information

Make no beans about it—you won’t want to miss Jack face off against the mighty Giant. 

Where:
Delaware Children’s Theatre
1014 Delaware Ave
Wilmington, DE
View map »

More information

Show More...
Show Less...

Delaware native, Carson Zullinger, has been exhibiting his figural and landscape fine-art photographs for forty years. Zullinger often subordinates his dynamic and thoroughly modern compositions to...

Cost: 5.00

Where:
Biggs Museum of American Arts
406 Federal Street
Dover, DE  19901
View map »

More information

Prehistoric marine reptiles that ruled the primeval seas more than 100 million years ago are taking over Adventure Aquarium on the Camden Waterfront for a limited-time exhibit starting January 16....

Cost: $25.95 for adults; $18.95 for children ages 2-12

Where:
Adventure Aquarium
1 Riverside Drive
Camden, NJ  08103
View map »


Sponsor: Adventure Aquarium
Telephone: 856-365-3300
Website »

More information

This summer, Camden’s largest residents, Adventure Aquarium’s hippopotamuses Button and Genny, invite you to join them in their exciting new home, Hippo Haven. As the only aquarium in the...

Cost: $18.95 - 25.95

Where:
Adventure Aquarium
1 Riverside Drive
Camden, NJ  08103
View map »


Contact Name: Amanda Perez
Website »

More information

Somerville Manning Gallery presents a solo exhibition of works by Jamie Wyeth concurrent with the artist’s major retrospective on view at the Brandywine River Museum in Chadds Ford, PA.  The...

Cost: Free

Where:
Somerville Manning Gallery
101 Stone Block Row
Brecks Mill, 2nd Floor
Greenville, DE  19807
View map »


Sponsor: Somerville Manning Gallery
Telephone: (302) 652-0271
Contact Name: Marisa Nolan
Website »

More information

Visitors may take a two-hour guided tour of Hagley’s 235-acre site. Stops include Eleutherian Mills, the first du Pont family home built in America; the First Office of the DuPont Company; a...

Cost: Free

Where:
Hagley Museum
201 Hagley Creek Road
Wilmington, DE  19807
View map »


Sponsor: Hagley Museum and Library
Telephone: 302-658-2400
Contact Name: Meg Marcozzi
Website »

More information

The Rehoboth Beach Film Society and the Cape Henlopen Educational Foundation are proud to present The Metropolitan Opera’s live broadcast of Offenbach’s “Les Contes d’Hoffmann” on...

Cost: $15 - $25

Where:
Cape Henlopen High School Theater
1250 Kings Hwy
Lewes, DE  19958
View map »


Sponsor: Rehoboth Beach Film Society
Telephone: 302-645-9095
Contact Name: Jeri Kaplan
Website »

More information

The Rehoboth Beach Film Society and the Cape Henlopen Educational Foundation are proud to present The Metropolitan Opera’s live broadcast of Offenbach’s “Les Contes d’Hoffmann” on...

Cost: $15 - $25

Where:
Cape Henlopen High School Theater
1250 Kings Hwy
Lewes, DE  19958
View map »


Sponsor: Rehoboth Beach Film Society
Telephone: 302-645-9095
Contact Name: Jeri Kaplan
Website »

More information

Ditch the winter whites for a world of dazzling color at Longwood Gardens, where you can stroll through thousands of orchids in bloom.

Where:
Longwood Gardens
1001 Longwood Road
Kennett Square, PA  19348
View map »

More information

Delaware native, Carson Zullinger, has been exhibiting his figural and landscape fine-art photographs for forty years. Zullinger often subordinates his dynamic and thoroughly modern compositions to...

Cost: Free

Where:
406 Federal Street
Dover, DE  19901

More information

Tobacco Cessation Location: Bayhealth Kent General, Private Dining Room 1–2, 640 S. State St., Dover Time: 5 p.m.–6:30 p.m. More info: Must be at least 18 years old to register...

Where:
Bayhealth Kent General
Private Dining Room 1–2
640 S. State St.
Dover, DE
View map »

More information

Chips for Charity is a Monte Carlo-style cocktail event that boasts table games and dealers, an open bar, catering, a photo booth, a silent auction, 50/50, raffle prizes, a DJ and much more! Unlike...

Cost: $75/ticket

Where:
Delaware Center for Contemporary Arts (DCCA)
200 S. Madison St.
The Riverfront
Wilmington, DE  19801
View map »


Sponsor: Next Gen North
Telephone: 609-665-6001
Contact Name: Danielle Dick
Website »

More information

“Smokey Joe’s Cafe” is a high-energy song and dance celebration honoring the works of two rock 'n' roll pioneers, Jerry Leiber and Mike Stoller. The show includes 40 of their hits, including...

Cost: $12-$20

Where:
Wilmington Drama League
10 W. Lea Blvd.
Wilmington, DE  19802
View map »


Sponsor: Wilmington Drama League
Telephone: 764-1172
Website »

More information

Epifania is pretty boss when it comes to making money. Finding love, though? Not so much. But when the richest woman on earth finds a guy who holds her fancy, will she meet his challenge to live...

Where:
Resident Ensemble Players/Thompson Theatre
110 Orchard Road
Newark, DE
View map »


Website »

More information

Make no beans about it—you won’t want to miss Jack face off against the mighty Giant. 

Where:
Delaware Children’s Theatre
1014 Delaware Ave
Wilmington, DE
View map »

More information

These ain’t your granddad’s matchboxes—check out 60 rare examples of decadent 19th-century cases.

Where:
Delaware Art Museum
2301 Kentmere Pkwy.
Wilmington, DE
View map »


Telephone: 571-9590
Website »

More information

It’s a tag team on the pipe organ for this month’s Dickson Theatre Organ Society concert.  See them put it down at John Dickinson High School

Where:
John Dickinson High School
1801 Milltown Road
Wilmington, DE
View map »


Website »

More information

Show More...
Show Less...
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